Intelligent Desktop Surveillance
Lanxoma is a software platform that gives you real-time recording of what is happening at any desktop where you need to see and hear what’s going on. It puts desktop surveillance firmly under your control with event triggered recordings. You may want to protect against the insider threat of unscrupulous IT workers, or extend clandestine police or homeland security investigations to suspects’ desktops or simply improve the quality and training in your call centre. The possibilities are endless.
IT Security and Auditing - Combat the insider threat of IT workers abusing privileged access to IT systems and improve audit control by restricting and monitoring access.
You may have protected your applications, fire-walled your PCs and workstations, secured your network, but until you have deterred the “insider threat” your system is not secure and until you have digitally-signed evidence of system abuse, you don’t have much chance of sympathy from your customers, suppliers, staff, media, community... insurers, regulators or the law.”
Being able to see a visual replay of the event in question is far more valuable than combing through mountains of logs.
Policing & Homeland Security – put your eyes and ears on every suspects’ desktop to record suspicious activity, including VoIP calls, and gather evidence that is admissible in court.
Service industries and call centres – you already record calls, now there’s a way of recording and playing back the screen context with the sound for training and service quality improvements.
Regulatory Compliance – demonstrate reduced risk by adding a new level of control over employees with access to critical data, without slowing them down.
Flexible solutions to meet your needs
If it’s simple desktop recording then we have a low cost, fast to implement solution. But Lanxoma is “intelligent” too. We are able to integrate Lanxoma with enterprise systems and take instructions from 3rd party systems so recordings can be automatically triggered by any systems event - from an alarm going off, to a salary being changed in a database, to a Skype call. So you only record the things you need to know about. Lanxoma will also automatically alert you to events that warrant playback and further investigation.